Violence in the workplace has risen to "epidemic" proportions according to the Centers of Disease Control. In this volume, Dr. Marc McElhaney, a specialist in workplace violence, presents a comprehensive guide that no manager can do without when having to prepare for these potentially dangerous and often disruptive events. These are situations that often seem to explode in the workplace without warning, when in fact, they have often long incubated outside the manager's awareness. Utilizing a risk management approach that focuses on the process of how these situations evolve, as opposed to an oversimplified presentation of "profiles," will provide the manager with the needed tools to prevent and effectively intervene, to ensure a safe and cost-effective resolution. This book takes a comprehensive view that covers the broad range of aggression control strategies that an organization can utilize, from the fundamental building blocks of a primary prevention program to specific techniques that the manager can use to defuse and stabilize situations that are already threatening to explode. In between, the author presents a step-by-step description of the assessment and intervention process that should occur when and if an organization is faced with a potentially dangerous set of circumstances. Specific high-risk situations, such as employee termination, are discussed in detail, along with strategies that Dr. McElhaney has found to be particularly effective when having to stabilize, control and ultimately ensure a safe and long-lasting conclusion. Utilizing an approach that combines his knowledge and experience from the fields of threat assessment, risk management, conflict resolution and crisis negotiation, the author focuses on an approach that not only addresses the organization's immediate needs, but which also strives for a resolution and management plan that addresses long-term safety concerns.
郡司正胜,日本戏剧学家、导演家。1913年生于北海道札幌市,23岁考入早稻田大学,毕业后留任早稻田大学演剧博物馆任教。1944年校
作品目录录音实例(Ⅺ)一、聆听爵士乐(1)概述(1)参照性的历史框架(2)了解爵士乐(3)在爵士乐中听什么(5)欣赏指导原则(11)小结(11)
《流行歌词创作指南》是一本介绍如何创作流行歌词的技法类图书,从流行歌词常用格式、流行歌词非常用格式、流行歌词与十三韵、流
《中国艺术精神》共分十章,除第一章论上古音乐艺术之精神以外,其余九章均为论绘画艺术及其所蕴涵的中国艺术精神。书中颇多真知
《MIDI手册:关于工作室MIDI技术的实用指南(第3版)》全面介绍了MIDI制作所涉及的各方面知识。主要内容包括:MIDI标准详解,各种MI
古埙艺术 内容简介 《古埙艺术》介绍了中国埙的历史沿革、现代埙的流传与发展、中国部分少数民族埙、世界各国的埙、作者本人研制、仿制的陶埙等。古埙艺术 目录 序言前...
红灯记:原创长篇红色经典小说 本书特色 “红色经典”电视剧剧本《红灯记》首次被搬上荧屏。此次改编的电视剧剧本《红灯记》中,李铁梅、李玉和、李奶奶原本不同姓的三代...
本书包括爵士乐的先声:拉格泰姆和布鲁斯;百串聚会新奥尔良;风之都市芝加哥;纽约的新人们:大乐队的崛起;尽情摇摆:大乐队的
《王鑑研究》首先是基于一幅绘画作品展开的历史研究。以往尝见,海外的美术史专家也曾有过以一件经典作品进行个案研究,通过背景
中国早期电影歌曲精选 内容简介 本书精选了中国早期电影经典的歌曲,等《心心要印》、《初恋滋味》、《我要你》、《寻兄词》、《空谷兰》、《抗敌歌》、《母亲 你在何方...
《华盛顿邮报》《金融时报》《时代》《福布斯》年度最佳图书奖当整个世代犯下同一个罪行会造成怎样的后果?过去,我们听音乐需要购买磁带、CD,那时的音乐是要付费的;但...
《智慧的父母》内容简介:孩子的降生是世界上最美妙的事,也成全你最丰富的感情体验,婴儿时吃不好睡不好时常生病让你忧虑;幼儿时
默观,沉思,聆赏音乐的新美学,刘渭先生的五大主张:◎音乐非语言,不要去猜测音乐代表的具象意义,创作背景亦非首要。◎要有敬
草堂(第43卷) 本书特色 有温度有质感的大唐风骨有颜面有尊严的当代诗歌由当代诗人梁平主编,高质量、高稿酬、高颜值的诗歌刊物,立足成都,面向海内外,是成都诗意的...
《好吃得停不下来》内容简介:什么样的牛肉饭让你想舔干净每一粒米饭;怎么做卤肉饭才肥而不腻,焦而不柴;能不能边吃边瘦,滋补驻
本书收录的是作者06-08年的音乐随笔与评论,文笔清新流畅,十分好读。作者关注的是音乐本身和音乐之外所涉及的大众流行文化。书中
这是本乐理知识读本。它具有如下一个特点:知识紧随时代潮流;语言通俗,并配有大量的典型谱例和直观的图解;书后附有汉语拼音编
《入浙随缘录》内容简介:《入浙随缘录》是一本杂文合集,由逢人录、闻铎录、览书录、行脚录四部分组成。逢人录主要记述了作者子张
全元戏曲:第1卷 本书特色 《全元戏曲》体现了全新的选收视野,从前的元曲选本多数只收元杂剧,而该书选编了杂剧和南戏两大部分,并且填补了以往元曲整理的空白,纠正了...
《牛津通识读本:戏剧(中文版)》内容简介:有史以来戏剧一直是世界上非常重要的一种艺术形式。从木偶戏到哑剧到街头表演再到现代